Workflow Glossary

  • Activity
  • An atomic step in a process.

  • Activity Block
  • A set of activities within a process that share some common properties.

  • Activity Instance
  • A single enactment of a workflow to be completed in order for one request to come to a resolution.

  • Ad Hoc Workflow Systems
  • A workflow application that does not force many constraints on the process.

  • Administrative Workflow Systems
  • A Workflow system that tracks what users are doing and assigns new tasks / activities according to a set of business rules.

  • AJAX
  • AJAX is a combination of two technologies used to transfer via HTTP small pieces of information which can then be used to redraw parts of an HTML page.

  • AJAX Refresh
  • Refreshing part of a Web Paged based on a user Action.

  • AND Split
  • A point within a workflow where a single control thread splits into multiple parallel activities.

  • AND-Join
  • A workflow pattern where multiple execution threads converge into one.

  • Answer Box Type
  • A set of one or more HTML elements that provide a way of answering a question in a Web Form.

  • API
  • A set of function calls which are provided access to external applications to use internal functionality.

  • AS-IS process
  • A description or diagram of a current business process.

  • Asynchronous Process
  • An activity which is instatiated but does not require completion for the process to complete.

  • Audit Data
  • historical records of the progress of workflow instances.

  • Audit Log
  • A set of records detailing information at a point in time.

  • Automated Activity
  • An activity which can be completed without a person taking part. More

  • Auxiliary Business Process
  • A business process which is not needed for the business to function.

  • Balanced Scorecard
  • A process measurement method for determining how aligned processes are with business objectives.

  • BAM
  • Business Activity Monitoring

  • Benchmark
  • A set of criteria to evaluate a system against.

  • Best Practice
  • A method or technical that is defined as being the most effective known way to do something.

  • BI
  • A Software system or tool set that extracts meaningful conclusions, correlations or patterns from large amounts of data.

  • Boolean
  • A Boolean is a Data Type that can have one of two values only: True or False.

  • BPM Suite
  • A software suite that provides a complete set of process management capabilities.

  • Business Analytics
  • Skills, technologies and data that allow for process trend and performance analysis.

  • Business Function
  • Something an must do in order to achieve be sucessful or viable

  • Business Process
  • A multiple linked activities which collectively realise a business goal.

  • Business Process Effectiveness
  • A term used when measuring the results of a business process weigh up against the resources used to perform the process

  • Business Process Initiative
  • A plan to improve one or more identified business processes.

  • Business Process Management Trends
  • A trend accepted byt the practitioners for Business Process Management.

  • Business Process Maturity
  • How mature an organization is in respect to it business processes.

  • Business Process Modeling Tool
  • Software used to create business process diagrams.

  • Business Process Outsourcing
  • Outsource business processes to other companies to manage and execute

  • Business Process Reengineering
  • The act of reworking business processes so they deliver greater business value.

  • Business Process Types
  • A logical groups of the types of business processes.

  • Business Process Warehouse
  • A large information store of templated workflow processes.

  • Business Rules
  • A set of policies which govern how an organisation is run.

  • Business Rules Engine
  • A software system that executes business rules in a runtime environment.

  • Business-to-Business Integration
  • Allows tasks, information and documents to seemlessly through across organisational boundries.

  • Cause-Effect Diagram
  • A diagraming method used to trace the causes of problems.

  • Child Sub Form
  • A child subform is a subform that has a one to many relationship with a parent subform. In this way for every parent record there can be zero, one or multiple child records.

  • Clip File
  • In Kontinuum the clip file contains the information that was most recently copied.

  • Composite Process Application
  • A workflow application create using a workflow platform to solve a particular problem

  • Constraint
  • A condition which must be met in order for a instance to complete in a standardised way.

  • Continuous Process Improvement
  • A methodology to continually improve process, product and organisational performance.

  • Core Business Process
  • A Business process which is vital and immediately effects the day to day running of the business.

  • Dashboard
  • A user interface where the information is displayed is what a user would most frequently like to view.

  • Dashboard Item
  • A section of a dashboard which displays key and relevant information to a user.

  • Data Storage Database
  • a database that holds the information collected for one workflow application.

  • Database
  • A structured collection of data stored in a computer system.

  • Database Instance
  • A database instance is a complete database environment.

  • Database Server
  • In Kontinuum the Database Server is the server on which MSSQL Server is installed.

  • Decache
  • To decache is the act of removing all contents from the cache in a web browser.

  • Decision Gate
  • A gate in a workflow diagram where a business rule is applied to determing routing to subsequent activities.

  • Decision Support Systems
  • A system which collates data to allow a user to make an informed decision.

  • Design User
  • In Kontinuum a design user is a authenticated Kontinuum user that has access to modify meta information in the WebandFlo database.

  • DMAIC
  • Define, Measure, Analyze, Improve, Control

  • Document Management System
  • A system that manages permissions and versioning of electronic files.

  • Due Date
  • The time when an activity or task is due.

  • Dynamic Size Mode
  • In Kontinuum Dynamic Size Mode is a mode where by the workflow map images can have dynamic sizes.

  • Enterprise Alignment
  • The process of aligning an organisations resources with their goals and strategies.

  • Enterprise Application
  • A software application which spans the width of an organization.

  • Enterprise Application Integration
  • the use of computer systems architectural principles to integrate a set of enterprise applications.

  • Escalation
  • A procedure (automated or manual) which is invoked if a particular constraint or condition is not met.

  • Exceptions Processing
  • Adjusting transactions that were not completed wholly and sucessfully.

  • Feedback
  • A routing pattern whereby a workflow instance is sent back to a previously completed task for re-submission.

  • Form Request
  • This object is used to retrieve the values for all of the input elements posted to the HTTP request body for an HTML Form that uses the POST method.

  • Frame
  • HTML frames allow authors of web documents to present documents in multiple views, which may be independent windows or subwindows.

  • Gaps and Disconnects Patterns
  • A redesign pattern that checks on the sucessful transition between activities.

  • Gate
  • A location in a process map where some sort of action (Human or System) occurs

  • Goal Hierarchy
  • A diagram which shows high to low level goals in a process or organization.

  • Graphical User Interface
  • offers graphical icons, and visual indicators as opposed to text to relay information and available actions.

  • Groupware
  • A systems that enable the representation and enactment of tasks involving collaboration.

  • History
  • A audit log of what has happend in a particular process instance.

  • Horizontal Alignment
  • Horizontal alignment is alignment the spans across the breadth of an organisation.

  • Hosting
  • Is the act of allowing an application to reside in a specific location

  • Impact Analysis
  • Is used to determine the benefits and disruption to a business if it undergoes a change.

  • Installation Directory
  • This is the Directory on the Web Server which contains the root of the Kontinuum Installation.

  • Installation User
  • An Installation user in term of Kontinuum is a windows user that has permissions to install and manage one or multiple Kontinuum installations.

  • Item List
  • Item Lists are used to recall, view and edit records within the system

  • Junction
  • A point in a workflow diagram where there is a change in the number of lines of control.

  • Kaizen
  • Kaizen is a Japanese philosophy that focuses on continuous improvement throughout all aspects of life.

  • Kontinuum
  • Kontinuum is a web based workflow application development platform.

  • Kontinuum Instance
  • A Kontinuum instance is a singular Installation of Kontinuum.

  • Life Cycle Management
  • The ongoing management of a process

  • Live
  • In Kontinuum a gate called Z is said to be live if in the workflow instance as gates which are required and appear before gate Z have been completed.

  • Loop
  • A loop involves a set of one or more tasks being completed until a condition is met.

  • Model
  • A representation used to illustrate a design.

  • Navigation Tree
  • In Kontinuum Navigation Trees are used by design users to navigate through a series of objects so that they can be assigned properties, relations to other objects or have actions performed on them.

  • Organizational Model
  • A model which shows the structure or an organization.

  • Organizational Role
  • People that are often assigned a set of one or more duties.

  • OR-Join
  • A point in the workflow where branches converge.

  • OR-Split
  • A point in a workflow where one branch encounters a decision gate and only one path can be taken.

  • Packaged Applications
  • A prepackaged software application.

  • Parallel Process
  • A group of one or more activities that can be performed simultaneously.

  • Petri Net
  • a notation used for decribing discrete distributed systems.

  • Popup Menu
  • In Kontinuum a Popup menu is a small menu that appears over an item once it has been clicked on.

  • Portal
  • a site that is thought of as an entrance to similar and related information.

  • Post-Condition
  • A condition which may be evaluated to determine if a instance of a workflow is complete.

  • Pre-Condition
  • An expression which may determine if a workflow instance should be created.

  • Primary Key Column
  • A Primary Key Column in Kontinuum is a column that has been set as one if not all of the columns that will be used as the primary key for a workflow instance.

  • Primary Table
  • The primary table is the table which is defined as the first subform in the first form in the first location.

  • Process
  • A set of consistent activities and transactions performed regularly by an organization that achieves a result.

  • Process Map
  • An diagram that shows the routing a process instance takes from it's initiation to one or more conclusions.

  • Query String
  • In the World Wide Web, a query string is the part of a Uniform Resource Locator (URL) that contains data to be passed to web applications.

  • Question
  • A prompt to a user in which a response is expected.

  • Roll Back
  • A roll back is the action taken within Kontinuum to undo the completion of one or more steps.

  • SaaS
  • Software as a Service

  • SOA
  • SOA is an approach to software engineering where by functions are separated into distinct units called services which developers make available on a network.

  • Syntax Box
  • A Syntax Box is an Answer Box Type that is displayed to design users so that they can type in WAFFL Syntax.

  • Table Listing Report
  • A table listing report is a report that returns the results from an SQL query and draws them in a table.

  • Virtual Directory
  • A virtual directory is a location for a web application as well as a pointer to a physical location on a web server.

  • WAFFL
  • Web and Flo Functional Language

  • Web and Flo Series Format
  • Web and Flo Series Format is the format of a string which is commonly used throughout Kontinuum to relay information.

  • Web Form
  • Pages which render HTML where an end user supplies information and that information is stored in a database.

  • Web Server
  • In Kontinuum the web server is the server that is running IIS and thus hosting the web application.

  • Workflow
  • A field in IT relating to the transfer of tasks, information and documents.

  • Workflow Collaboration
  • Workflow Collaboration manages the interactive between various team members or workflow participants in following a process.

  • Workflow Lookup
  • Referencing external data to process a business rule in a workflow.

  • Workflow Mining
  • A systematic way of reviewing business processes to ascertain where performance improvements can be achieved.

  • Workflow Participant
  • A person who performs tasks in a workflow instance.

  • Workflow Software
  • A Software System that defines, creates and manages the flow of tasks and information between workflow participants and applications.

  • Workflow Template
  • The design of a workflow application.

  • Workflow Versioning
  • Allowing workflow applications to have multiple versions (Process Templates).

  • WYSIWYG
  • Is an acronym for What You See Is What You Get